Shipping policy
At Everpicka.com, we are committed to making delivery as smooth and transparent as possible. This Shipping Policy applies to both domestic and international orders and is designed to keep you fully informed about how we process, ship and deliver your purchases. By placing an order with Everpicka.com, you agree to the terms outlined below.
📦 Shipping Overview
We offer tracked shipping on all orders so you can shop with confidence.
For United Kingdom orders, we currently offer Express delivery in 1–2 business days and Standard delivery in 2–4 business days, with free standard shipping on orders of £50.00 and above.
For European Union destinations, we offer Standard International delivery in 3–7 business days.
For other International destinations, we offer Standard International delivery in 5–12 business days.
Please note that delivery times are estimated and may vary depending on your location, seasonal demand, courier operations and customs processing where applicable.
🚚 Delivery Terms
We aim to process and dispatch orders promptly so they can reach you within the estimated delivery window selected at checkout.
We may use trusted delivery partners, including Royal Mail, to fulfil orders efficiently and securely.
Delivery estimates begin once your order has been dispatched, not from the moment the order is placed.
🌍 International Orders
For international orders, please be aware that customs duties, import taxes, tariffs or other government charges may apply depending on your country’s regulations.
These charges are the responsibility of the customer unless otherwise stated at checkout.
We are not responsible for delays caused by customs clearance, local postal services, public holidays, severe weather or other events outside our reasonable control.
Before placing an international order, we recommend checking your country’s import rules and local charges to avoid any unexpected costs.
✏️ Change of Address
If you need to update your delivery address, please contact us as soon as possible at support@everpicka.com.
We can usually amend the address only if the order has not yet been dispatched. Once an order is in transit, we are generally unable to change the delivery address.
❌ Cancellations
If you wish to cancel your order, please contact us at support@everpicka.com as soon as possible.
If your order has not yet been dispatched, we can usually cancel it and issue a refund.
If your order has already been dispatched, you will need to follow the steps outlined in our Refund & Returns Policy.
📬 Parcels Damaged in Transit
If your parcel arrives visibly damaged, please take photographs where possible and contact us immediately at support@everpicka.com.
If the item inside has been damaged during transit, we will review the issue and help with an appropriate resolution.
If your parcel was delivered in your absence and arrived damaged, please contact us as soon as possible so we can assist you further.
ℹ️ Important Notes
While we do our best to ensure prompt and safe delivery, we are not liable for delays caused by factors beyond our reasonable control, including weather disruption, customs delays, courier issues or national holidays.
Please ensure your shipping details are entered correctly at checkout, as incorrect or incomplete address information may lead to delays or failed delivery attempts.
💬 Contact Us
If you have any questions about shipping, delivery times or your order, please get in touch with us and we will be happy to help.
Everpicka
Website: https://everpicka.com
Email: support@everpicka.com
Thank you for choosing Everpicka.